free · no sales call needed

Find out what your phone is costing you.

I'll call your business the way a customer would, once during business hours and once after, and fill in your website form. Within two business days you get a one-page report: what happened, how fast, and what it likely costs you each month.

What's in the report.

  1. 01

    whether each call was answered, and how long it rang

  2. 02

    what a caller hears when nobody picks up

  3. 03

    how long your web form takes to get a reply

  4. 04

    an estimate of the monthly cost, worked out from your own average job value

  5. 05

    the three changes I'd make first

I use these details only to do your audit and reply to you. No mailing list. Privacy

Questions about the audit

Will you try to sell me something on the calls?
No. The calls are short and ordinary: I ask what a customer would ask. The report comes by email, and it's yours to keep either way.
Do I need to be there?
No. That's the point: the audit shows what a customer sees when you're busy.
What does it cost?
Nothing. If the report shows a real leak, I'll tell you what fixing it would cost. If it doesn't, I'll say that too.